Order and turnaround time: Our normal turnaround time is within 1 to 3 working days, but very occasionally can stretch to 5 or more working days.
Shipping Methods: Generally we ship by US Postal Service (always by Air), and you can choose First Class or Priority Mail, depending on the weight of the order. Although often longer in December, transit time to anywhere in the USA is usually from 2 to 5 days. FedEx Air shipping is an option on our website.
Canada and International Shipping: Place your order normally and if you receive an error message, proceed as follows: Since you already know what you would like to order, email to us the exact proposed order along with complete "ship-to" information including your phone number. We will contact you shortly with a quotation for shipment and your approval of same.
Return Policy Guarantee: Return any product for any reason within 30 days and receive a full refund or (if you prefer) a Credit for exchange. All returns must be sent back in original intact packaging and be in new condition. Refunds and Credits will be for merchandise only, exclusive of shipping and handling charges. Return refunds are subject to 5% restocking charge.